Event Staff

ORGANIZATION OVERVIEW 

Woodstock Arts has a mission is to engage community with relevant art experiences every day.  

JOB OVERVIEW

The Event Staff will organize daily operations and provide excellent customer service, warm hospitality, and promote cultural engagement through the art initiatives Woodstock Arts carries. Event Staff’s responsibilities include, aiding full time staff in the preparation and completion of successful events as well as working closely with volunteers to help maintain a positive culture and customer experience. To be successful in this role the candidate should have work experience with various roles in the service/event industries, maintain a positive attitude, and excellent customer service skills even in high capacity situations. Also, the candidate should be available to work on weekends and holidays.

Ultimately, the candidate will help increase profitability and sustainability, boost guest engagement at Woodstock Arts

Part Time Position

Reports to:
Coffee Shop/Wine Bar Manager

Hours:

~ 5 – 25 hrs/wk

Rate:

$6.50/hr + tips 

RESPONSIBILITIES

The following are current programs and projects that the Event Staff will coordinate:

Event/Bar Management (80%)
• Assist in the management of events throughout the organization throughout the year
• Aid in the training and experience of our volunteers in a supportive role
• Exhibit exceptional customer service to maximize overall guest experience
• Exhibit best ways to resolve issues with guests and deliver excellent customer service
• Ensure all areas are clean and tidy and meet Department of Health Requirements
• Maintain and implement event logistics, including inventory, asset management, time (event) management, and all compiling into smooth guest experiences
• Nurture friendly relationships with customers to increase loyalty and boost reputation

Cultural Engagement (20%)
• Assist in the execution of special events and take part in cultural programming as needed, including setting up and tearing down events
• Work with staff to promote engagements through events.
• Provided this event team will be guests’ day-to-day interaction, help provide feedback
loops to event and arts staff for growth, grant data, marketing, storytelling, and impact.

• Other Duties as Assigned

WORK SCHEDULE 

Various work hours will be scheduled on an ongoing basis. Early mornings, weekends, holidays, and evenings will be required for this job. This person will be expected to work as coffee shop staff at the Reeves House as well, when scheduled. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience
• High School Diploma encouraged
• Event and Hospitality experience preferred
• Bar experience preferred but not required
• Certifications in Business Administration or Hospitality a plus.
• Familiarity with Microsoft Office software, social media applications, and emerging media.           • Must complete assigned reading as part of onboarding process
• Knowledge in Square preferred

Skills and Abilities:
• Excellent customer service skills.
• Excellent communication skills with the ability to manage and motivate a team.
• Hands-on experience with coffee machines
• Good math skills
• Positive attitude is a must regardless of situation.
• Ability to manage multiple projects simultaneously and work under deadlines.

PHYSICAL DEMANDS/WORK ENVIRONMENT

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Standing, walking, bending, some climbing, frequent use of hands, stooping and lifting up to 50 lbs is needed.
• The noise level in the work environment is usually moderate.

Event Staff will also participate in events that further the organization as a whole, particularly surrounding marketing, fundraising, and critical events.

Woodstock Arts is an equal opportunity employer and is deeply committed to building an inviting and inclusive arts community that celebrates individuality, diversity, and treats everyone with fairness and respect. We invite people of all races, ages, sexual orientations, family, or parental statuses and gender expressions as well as those with disabilities to apply. We want to represent diverse communities in our organization and welcome your interest.

Please submit resume and cover letter to info@woodstockarts.org. All are encouraged to apply early.